Dallas Love Field wins concessions award
Dallas Love Field’s concessions program was named the best overall program for medium-hub airports at the recent Airport Experience Awards, formerly known as the Airport Revenue News awards.
The concessions program includes all restaurants and eateries within the terminal, as well as specialty retail shops, shoe shine stands and kiosks. The program is in the process of expanding with new dining options opening within the year.
In 2014, the concessions program won the Airport Revenue News best overall program award and Airport Council International-North America named Love Field’s concessions program as the Best Food and Beverage Program among medium-sized airports.
The concessions honor follows Love Field earning the 2018 Airport Service Quality Award for North American airports serving 15-25 million customers. The Dallas City Council will recognize Love Field for the ASQ Award, which is based on customer surveys, at its March 20 Council meeting.
Dallas Love Field experienced the busiest year in its history in 2018 in terms of passengers. The airport eclipsed 8 million enplaned passengers for the first time and serviced more than 16 million total passengers. DAL was the 31st-busiest airport in the United States, making it the busiest in the medium-hub category.