Complaints that a program, service, or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator in writing using this form.  The complaint should be submitted as soon as possible, but no later than 30 calendar days after the alleged violation.

You will be provided a Letter of Finding outlining our next steps upon review of your complaint. If you request an appeal, it must be completed within 30 calendar days by submitting an email to AVIContractManagement@dallas.gov or by phone at 214-671-1440.